WordPress Site Crash Recovery
White screen of death, 500 errors, database connection failures — we diagnose and restore crashed WordPress sites quickly, with a full explanation of what caused the issue and how to prevent it.
24/7 emergency support
Emergency WordPress Support — We Fix Broken WordPress Sites Fast
WordPress site down? Hacked? White screen of death? Broken after an update? Every minute of downtime costs you customers and revenue. Fast Web Experts responds to WordPress emergencies fast — most issues resolved within hours.
Our services
Emergency WordPress Support — everything included
Emergency Malware Removal
Site hacked or injected with malware? We perform emergency malware scanning and removal, blacklist removal requests, and post-cleanup security hardening — fast. Not sure yet? See our guide to scanning your site yourself.
Broken Update Recovery
WordPress or plugin update crashed your site? We roll back to the last working state, identify the conflicting update, and get you back online — then resolve the conflict properly.
Database Emergency Repair
WordPress database corruption, tables crashed, or connection errors — we diagnose and repair database issues including MyISAM table repair, InnoDB recovery, and wp-config fixes.
Locked Out of WordPress
Lost admin access, hacked login, or forgot password with no email access? We restore WordPress admin access securely via database — usually within 1 hour.
Emergency Performance Triage
Site suddenly slow after an update or traffic spike? We identify the bottleneck — bad plugin, overwhelmed server, database lock — and restore normal performance fast.
Why Fast Web Experts
WordPress specialists who know your business
We work exclusively with WordPress and the businesses that depend on it. That means faster diagnosis, better fixes, and support from people who've seen every WordPress problem there is.
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Response in hours, not days
We set SLAs and keep them. Our average response time is under 2 hours on business days.
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Fixed-price quotes upfront
No hourly billing surprises. Every project is quoted at a fixed price before we start.
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No long-term contracts
Month-to-month on all service plans. We earn your business every month — or you leave.
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Plain language communication
We explain everything in plain English. No tech jargon, no confusing reports, no gatekeeping.
Fast Web Experts by the numbers
WordPress sites managed100s+
Average client rating (client surveys)5.0 / 5.0
Average uptime delivered (UptimeRobot)99.97%
Average response time<2 hours
Years of WordPress expertise10+
Pricing modelFlat rate · No surprises
Our recovery process
How emergency WordPress recovery works
1
You reach out
Call, email, or fill out our contact form with what's happening. We ask a few quick questions to understand the urgency and scope.
2
We diagnose fast
Within the hour, we identify the root cause — malware, a bad update, a database error, a lockout — and tell you exactly what's wrong and what it will cost to fix.
3
We recover your site
We restore from backup or repair in place, whichever gets you back online faster and more safely. Most emergencies are resolved the same day.
4
We prevent a repeat
Once you're back up, we explain what caused the issue and how to stop it from happening again, with the option to move to ongoing protection.
FAQs
Common questions
How fast do you respond to WordPress emergencies?
We aim to respond to all emergency requests within 1 hour during business hours (9am–6pm CST). For clients on our Growth or Pro maintenance plans, we provide after-hours emergency support as well.
How much does emergency WordPress support cost?
Emergency support is quoted per incident: most single-issue fixes cost $197–$397. Complex emergencies (severe hacks, major database corruption) are quoted after initial diagnosis. Maintenance plan clients receive discounted emergency rates.
Can you fix my WordPress site if I have no backups?
Yes, we can attempt recovery even without backups — though the outcome depends on the severity of the damage. This is why we strongly recommend our maintenance plans, which include daily backups so recovery is always straightforward.
What causes most WordPress site crashes?
The most common causes are: a bad plugin or theme update (40%), a plugin conflict (25%), server/hosting issues (20%), security compromises (10%), and accidental file deletion or database issues (5%).
What counts as a WordPress emergency?
Anything that takes your site offline or puts it at risk: a white screen of death, a hack or malware infection, a broken update, a database error, a lockout from wp-admin, or a site that's suddenly and severely slow. If your site isn't working the way it should and it's costing you customers, it qualifies. See our guide to common WordPress errors for what to check first.
How quickly can you recover a WordPress site that's completely down?
Most sites that are completely down come back online within a few hours of us starting work, often faster for straightforward issues like a bad plugin update. Severe cases, like major hacks or extensive database corruption, can take longer, but we give you a realistic timeline after diagnosis, not before.
Get started
Free consultation — no commitment required.
Tell us what you need and we'll tell you exactly how we can help — and what it will cost — within 24 hours.