Privacy Policy
This page explains what information fastwebexperts.com collects, why, and the choices you have. The short version: we use Google Analytics to understand how the site is used, we only get personal details when you call or email us, and we never sell your information.
Who we are
Fast Web Experts provides WordPress maintenance, support, hosting, design and development for small businesses, serving clients from Plano, TX and Rapid City, SD. In this policy, "we," "us" and "our" mean Fast Web Experts. You can reach us at hello@fastwebexperts.com or (424) 234-8528.
Information we collect
Information you give us
This website has no contact forms, account sign-ups or checkout. We only receive personal information when you choose to contact us by email or phone. That usually includes your name, email address, phone number, business name, your website address and whatever details you share about your site or project.
Information collected automatically
We use Google Analytics 4 to see how visitors find and use the site. Google Analytics uses cookies and similar technology to collect information such as the pages you view, how long you stay, the site that referred you, your approximate location (city or region, based on your IP address), and your device, browser and operating system. We use this information in aggregate and do not use it to identify you personally.
Like almost every website, our web server also keeps standard technical logs (such as IP address, browser type and the page requested) for security and troubleshooting.
How we use information
- To answer your questions, give you a free evaluation, and provide the services you ask for.
- To send you quotes, invoices and messages about your account or your website.
- To understand which pages are useful and improve the site.
- To keep the site secure and prevent abuse.
We do not sell or rent your personal information, and we do not share it with third parties for their own marketing.
Cookies
The cookies on this site come from Google Analytics (for example, cookies named _ga). They help us count visits and see which pages are used. We do not use advertising or retargeting cookies. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics on every site by installing the Google Analytics opt-out browser add-on.
Third-party services
- Google Analytics collects the usage information described above. See how Google uses information from sites that use its services.
- Google Fonts serves the fonts on this site, so your browser connects to Google's servers to load them.
- Links to other sites, such as our Google review page, LinkedIn or Nextdoor, are covered by those sites' own privacy policies, not this one.
Client websites we manage
When you hire us to maintain, host or develop your website, we may have access to your site, hosting account and the data stored there in order to do that work. We use that access only to provide the services you've asked for, and it is covered by our agreement with you. Your site's visitors are covered by your own privacy policy.
How long we keep information
We keep emails and client records for as long as we're working together and for a reasonable time afterward for accounting, legal and support purposes. Google Analytics data is kept according to the retention setting in our Google Analytics account and then deleted automatically.
How we protect information
The site is served over HTTPS, and we limit access to client information to the people who need it to do the work. No method of transmission or storage is completely secure, but we take reasonable steps to protect what you share with us.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@fastwebexperts.com. Depending on where you live, you may have additional rights under your state or country's privacy laws, and we will honor requests as those laws require.
Children's privacy
This site is meant for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
If we change how we handle information, we'll update this page and the "Last updated" date at the top.
Contact us
Questions about this policy? Email hello@fastwebexperts.com or call (424) 234-8528.